1. What is the TCPA?

The federal Telephone Consumer Protection Act (47 U.S.C. § 227) and its implementing regulations (47 C.F.R. § 64.1200) require companies to obtain prior express written consent from a consumer before placing certain marketing telephone calls or text messages — including any call or text made using an automatic telephone dialing system ("autodialer") or an artificial or pre-recorded voice.

This page is our written disclosure of what you are consenting to when you provide your phone number through any form on this site, by phone, or in any other channel where we request consent.

Every lead form on our site (Will Kit, Quote, Contact, and homepage) presents two separate, optional, unchecked-by-default SMS consent checkboxes so you can opt into transactional messages, marketing messages, both, or neither. Both are optional — you can submit the form and receive your Will Kit, quote, or reply whether or not you check either box. The verbatim labels read:

Account & service (transactional) checkbox:

Account & service texts (optional): I agree to receive transactional text messages from Good Life Insurance Group at the phone number provided — Will Kit and appointment updates, quote follow-up, and application status. Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt out.

Marketing (promotional) checkbox:

Marketing texts (optional): I agree to receive marketing and promotional text messages from Good Life Insurance Group at the phone number provided — educational content and occasional offers. Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt out.

Neither box is a condition of purchase. Privacy Policy, Terms, and TCPA Disclosure links appear at the bottom of every form.

3. What channels are covered

Your consent permits us to contact you on the following channels:

Telephone calls to the phone number(s) you provide, including from a representative or via an autodialer or pre-recorded message.
SMS / MMS text messages to the phone number(s) you provide, including via an automated SMS platform.
Email to the email address(es) you provide, including transactional emails (Will Kit confirmation, application status) and marketing emails (newsletters, educational content), subject to CAN-SPAM compliance.

3.1 SMS program specifics (A2P 10DLC)

Our text-messaging program is registered with U.S. mobile carriers under the Application-to-Person 10-Digit Long Code (A2P 10DLC) framework. Specific program details:

Program name: Good Life Insurance Group — Lead follow-up & appointment reminders.
Message categories you may receive:
- Will Kit shipping and follow-up updates (transactional).
- Appointment confirmations and reminders for your 15-minute Will Kit Review or quote consultation (transactional).
- Missed-call text-back: if you call our number and we are unable to answer within 30 seconds, you may receive an automated text inviting you to reply or schedule a callback (transactional).
- Quote follow-up, carrier comparisons, and application status updates after you have explicitly requested a quote (transactional / informational).
- Occasional educational content and program updates relevant to the audience you identified on the form (marketing).
Message frequency: typically fewer than four (4) messages per month per active topic. Frequency varies based on whether you are in active Will Kit fulfillment, a quote process, or on the educational subscriber list.
Sending phone numbers: messages are sent from 480-823-0510 and from one (1) registered A2P 10DLC long-code phone number associated with our account. We do not send SMS from rotating or unregistered numbers.
"STOP" auto-reply: when you reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any of our messages, we immediately remove your number from the active SMS list and send a final confirmation message that reads, verbatim:
You have been unsubscribed from Good Life Insurance Group SMS messages and will receive no further messages. Reply HELP for help.
After that confirmation, no further marketing or program SMS will be sent unless you re-opt in.
"HELP" auto-reply: when you reply HELP or INFO, we immediately respond with:
Good Life Insurance Group: For help, call 480-823-0510 or email [email protected]. Reply STOP to unsubscribe. Msg & data rates may apply.
Carriers: all U.S. mobile carriers participate in A2P 10DLC; standard message and data rates set by your wireless plan may apply.
No third-party sharing of mobile numbers or SMS consent. Your mobile phone number, SMS opt-in consent record, and text-message engagement data are not sold, rented, shared, or otherwise disclosed to any third party or affiliate for their own marketing purposes — including any insurance lead aggregator, list broker, or marketing-partner network. See Privacy Policy § 4 (SMS restriction).

4. Autodialer and pre-recorded message disclosure

Some communications you receive from us may be placed using an automatic telephone dialing system or may include an artificial or pre-recorded voice — for example, an automated appointment reminder, a confirmation that your Will Kit shipped, or an alert about your application's status. The substantive consultation calls themselves are typically placed by a live, licensed agent.

5. Communication frequency

We do not commit to a fixed frequency of messages, but typical patterns are:

Will Kit follow-up: 1–3 emails over the first week, then occasional educational emails.
Quote / application: calls and texts as needed to complete underwriting and policy delivery, then minimal contact afterward.
SMS marketing list (if you opt in): generally fewer than 4 messages per month.

You may stop communications at any time by following the instructions in Section 8.

6. Message and data rates

Message and data rates may apply to text messages you receive based on your wireless plan. We do not charge a fee for these messages. Contact your wireless carrier for details about your plan.

7. Consent is not a condition of purchase

You are not required to give consent to receive marketing calls or texts in order to obtain a quote, request the Will Kit, or buy any insurance product. If you do not wish to receive marketing calls or texts, you may simply contact us by email or by calling the number on our site directly. We will still serve you, and we will only contact you in the channels and at the cadence necessary to fulfill your specific request.

8. How to revoke consent

You may revoke consent for any of these channels at any time. We will honor revocation within the timeframes required by law (generally within 10 business days of receipt for SMS opt-outs, and as soon as reasonably practicable for other channels — typically the same business day).

Channel	How to opt out
Text messages (SMS/MMS)	Reply `STOP`, `UNSUBSCRIBE`, `CANCEL`, `END`, or `QUIT` to any text from us. You will receive one confirmation message and no further marketing texts. Reply `HELP` for assistance.
Marketing emails	Click the "Unsubscribe" link at the bottom of any marketing email, or email [email protected] with the subject line "Unsubscribe."
Phone calls	Tell the agent on the call that you wish to be added to our internal Do Not Call list, or email [email protected] requesting addition. We honor these requests within 24 business hours.
All marketing channels	Email [email protected] with the subject line "Revoke All Consent" and your full name. We will remove you from all marketing channels and our internal lists.

Note: even after revoking marketing consent, we may still contact you for non-marketing purposes (for example, to process a claim or to respond to an inquiry you initiate), as permitted by law.

9. Do Not Call lists

We honor the National Do Not Call Registry maintained by the U.S. Federal Trade Commission. We do not place sales or marketing calls to numbers on the National DNC unless we have an established business relationship with the consumer or have obtained their prior express written consent.

We also maintain an internal Do Not Call list. Once your phone number is added to our internal list (by your request, by replying STOP to a text, or by the FTC informing us), we will not place marketing calls or send marketing texts to that number for at least 5 years, unless you give renewed consent.

To register your phone number with the National Do Not Call Registry, visit donotcall.gov or call 1-888-382-1222.

10. Florida (FTSA) — additional disclosures

The Florida Telephone Solicitation Act (Fla. Stat. § 501.059), as amended in 2021 and 2023, imposes stricter consent and time-of-day requirements than the federal TCPA for telephone solicitations made to Florida residents. If you are a Florida resident:

We treat your form submission as "prior express written consent" as defined by the FTSA, including consent to receive automated text messages and pre-recorded calls.
We do not place telephone solicitations between 8:00 PM and 8:00 AM in your local time zone.
We do not place more than three (3) commercial telephone solicitations from any single number to any consumer within a 24-hour period on the same subject matter, regardless of the number of phones used by the seller.
You may opt out at any time by replying STOP to a text or by following any of the methods in Section 8.

11. State-specific addenda

Oklahoma — Telephone Consumer Privacy Act

Oklahoma's Telephone Consumer Privacy Act (51 O.S. § 775B.1 et seq.), effective November 1, 2022, imposes consent and content requirements on telephonic sales calls to Oklahoma residents. We treat your form submission as the prior express written consent required under the Oklahoma TCPA, and we honor opt-out requests promptly.

Maryland — Stop the Spam Act

Maryland prohibits unsolicited commercial electronic mail under the Maryland Commercial Electronic Mail Act (Md. Comm. Law § 14-3001 et seq.). Our marketing emails comply with the disclosure, opt-out, and content-labeling requirements of that Act.

Washington — CEMA

Washington's Commercial Electronic Mail Act (RCW 19.190) prohibits commercial email with deceptive subject lines or false sender information. Our marketing emails comply.

California — CAN-SPAM and CCPA

California requires that commercial email include a valid postal address (provided below) and an opt-out mechanism, both of which we provide. California residents have additional privacy rights described in our Privacy Policy § 6.1.

12. CAN-SPAM compliance (federal email)

Our marketing emails comply with the federal CAN-SPAM Act (15 U.S.C. § 7701 et seq.). Specifically, every commercial email we send:

Identifies itself as an advertisement (when applicable).
Includes our valid postal address (below).
Provides a clear, working unsubscribe mechanism.
Honors opt-out requests within 10 business days.
Uses non-deceptive subject lines and sender information.

When you check the consent box and submit a form, we automatically record:

A timestamp of submission (date and time, in UTC).
The IP address from which the form was submitted.
The browser and device user-agent.
The exact consent language displayed at the time of submission.
The form's unique identifier and the page URL where consent was provided.

We retain consent records for at least four (4) years from the date consent was provided, or longer if required by federal or state law, in order to be able to demonstrate prior express written consent if challenged.

14. Call recording notice

Calls placed to or from numbers managed through our call-tracking provider (CallRail) may be recorded for quality assurance, agent training, and compliance purposes. Arizona is a one-party-consent state under A.R.S. § 13-3005. If you call from a state with stricter (two-party) consent requirements, our agents will obtain your verbal consent before recording. See Privacy Policy § 9 for additional detail.

15. Who is contacting you

Calls, texts, and emails sent under this consent originate from or on behalf of:

Good Life Insurance Group
1201 S Alma School Road, Unit 12-200
Mesa, AZ 85210
Phone: 480-823-0510
Email: [email protected]

16. Complaints

If you believe you have received a call, text, or email from us in violation of the TCPA, FTSA, CAN-SPAM, or any other applicable law, please contact us first at [email protected] so we can investigate and address it. You may also file complaints with:

Federal Trade Commission — reportfraud.ftc.gov
Federal Communications Commission — consumercomplaints.fcc.gov
Your State Attorney General — most states have a consumer-protection complaint form online.
Your State Insurance Department — Arizona DIFI: difi.az.gov.

17. Changes to this disclosure

We may update this TCPA Disclosure from time to time. The "Effective" date at the top of this page indicates the most recent update. Material changes will be posted prominently and, where required by law, communicated by email.

This TCPA Disclosure is provided for informational purposes and does not constitute legal advice. The TCPA, FTSA, and related statutes are actively litigated; consent and operational requirements should be reviewed annually with a licensed attorney familiar with telemarketing and consumer-protection law.

TCPA Disclosure & Communications Consent